Recently I was asked to do office chair education for the other Design Associates in our store. I have to admit that I was the perfect one to pick for this because to me they do kinda look alike. How was I going to learn enough about the chairs to teach about them and make it fun? After all, it is the Design Associates who have to unlock the key so our customers purchase the chair that works perfectly for them.
I thought about what kind of questions I could ask customers and how it related to our chairs. For example:
Are you a “percher?” Do you sit at the front of the chair when you are on your computer? If so, the Luce chair from Okamura is perfect for you since the seat actually tilts.
Do you like all the “bells and whistles?” The Sylphy from Okamura or Diffrient World from Humanscale will satisfy. The arms move, the seat moves, you can tilt back, adjust the tension or lock it in your favorite position.
Are you interested in being green? Then both Okamura and Humanscale are compliant GREENGUARD Certified for low chemical emissions and compliant with ANSI/BIFMA standard for Formaldehyde and TOVC emissions. And Okamura chairs are 100% recyclable.
But the FIRST step was to get all of the Design Associates to figure out what the chairs do and this team was ALL IN! We sold 3 office chairs in the next 2 days!