Making the Complex Simple

While Room & Board design services is nothing new for our company, I feel as though many customers I am helping these days are specifically asking for “design services.” Now that can mean myriad of things. Do you need help selecting a rug to pull everything together? Are you moving into a new apartment and need everything? Do you need help completing your home with artwork and all those finishing touches? Well, yeah, I can do all of that and sometimes that is just a regular Saturday at the showroom.

When I am helping a customer who is brand new to our location and our company, it is so exciting to share the Room & Board story and our vendors stories. But I’m careful not to overload people. I find it helps to ask questions: what are they inspired by? why did they come to Room & Board out of all the stores to shop at? And most importantly, I just listen to them. You learn, flex, and hone all types of skills here at Room & Board. This is SO not your typical retail-working environment.

I sometimes think in this big, wide world of the internet, Instagram, Facebook, blogs, etc., folks are inundated with ideas and images and need help distilling them. I get to help with all of that and that is very exciting and rewarding. These customers are trusting me with their personal story, their personal spaces. And what I discover each time is that they love our inspired, livable design and simple, solution-oriented approach to furnishing their home. In a complicated world, I treasure the fact things can be so straightforward.

Cause to Celebrate in D.C.

One can never say Room & Board doesn’t like to party . . . a couple weekends ago, we celebrated our location’s sixth anniversary and Washington D.C. Pride weekend (the parade route ended just two blocks from our store, so lots of waters were handed out). 

Now with the dust (and confetti) settling after the celebration, I am overcome with pride, joy, happiness and sheer delight that I can experience this every day in which I interact with a customer, my colleagues and the neighborhood. In April, I celebrated my fourth work anniversary.  I can’t believe how the days, weeks, months, and floor-changes have flown by.  Things are not stagnant here and I know that is a large part of why I thrive in this work environment that embraces and fosters innovation, compassion, and enthusiasm.

 Well Room & Board, here is to another four years ++++++