Going to One Shift

Breaking news in Culver City! Starting April 1st, we will be changing our showroom’s opening hours.

Our newly revised hours will be:

Monday-Saturday: 11 a.m.-7 p.m.

Sunday: 11 a.m.-6 p.m.

This means there will be only one shift for the entire team, as opposed to the two that we presently have.

We’re currently open from 10 a.m.-7 p.m. and have two assigned shifts: 9:30 a.m. to 6:00 p.m. and 11:00 a.m. to 7:30 p.m.

The whole initiative came forward to provide better coverage for our customers on the floor, as well as to create a stronger opening and closing crew for our team.

Our group is really excited for the change. We all agree that it is a great business decision and will prove to be a success!

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Teamwork Makes The Dream Work

Working as a Design Associate gives you the power to make decisions based on your customer’s needs. This can be relevant to designing, selling or problem solving with them.

Occasionally it’s fun to bring another Design Associate in on the project to get an alternative view. We call this partnering.

What do you think of this layout? Does this color combination work? Have you experienced this issue before? Is there another way, a better way?

Getting a colleague’s perspective can help you view certain scenarios from a different angle, which typically results in finding the perfect solution for our customers.

I truly believe that collaboration is the key to some of our best work. 

What makes our group special is that we can bounce between autonomy and teamwork, without missing a beat. Professional balance is everything, and I think our Culver City team has mastered it! 

 

The Perfect Chair

If you are anything like me, I’m obsessed with cozy little nooks where I can relax after a long day.

Who doesn’t love stretching out in an inviting chair with great book or movie?

The winning combo for me has to be the humble chair & ottoman. The Boden collection from Room & Board is one of my favorite options.

Not only is it beautiful, it is also incredibly comfortable.

When I have clients requesting a chair that is design conscious, makes a statement and can cater to checking emails or watching football, I show them the Boden.

They agree that it is the type of chair that ticks all of the boxes for their home.

I think that is why it is rated 5 stars on our website. Our customers adore it!

Boden

Engaging in Our Business

It’s so satisfying to work in an environment where expressing your point of view is supported. We realize that collaboration is the key to success within our business; therefore each team member has a platform to share their insights during our daily morning meeting.

We recognize the importance of bringing together our collective knowledge and thoughts. The more meaningful conversations we have, the better our professional relationships become.

We are encouraged to engage with curiosity and lead with questions each and every day. In fact we are expected to! It is an essential part of our company’s Guiding Principles.

Sharing open and honest feedback day to day, is a welcome change for me. Room & Board undoubtedly has a outstanding and fresh business approach.

 

Creating Options

Yesterday I took a call from one of our lovely customers. She had been working with a colleague of mine who helped her select a sleeper sofa, two swivel chairs and a rug.

However, today she needed some advice on a cocktail table that could work with the pieces she purchased.

So many questions to ask and so many options to choose from! Drawers or no drawers? Wood or glass? Stone or steel? Would she consider an ottoman or bench?

Since my colleague was off for the next couple of days and I hadn’t seen her space, I decided to send her multiple choices to look through.

The good news is that she has an easy palette to work with and the classic pieces allow for a number of different styles to fit in.

My hope is that she will visually connect with one of the images. Once she does, we can work on narrowing down the perfect finishes and an choosing an appropriate scale for the room.

I cant wait to see which direction she will go in! Which collection would you choose?

Berkeley

Berkeley

Chilton Walnut Natural Steel Base

Chilton Walnut Natural Steel Base

Corbett

Corbett

Davis

Davis

Graham

Graham

Innes Walnut Natural Steel Base

Innes Walnut Natural Steel Base

ParsonNSShell

ParsonNSShell

PorticaSS

PorticaSS

Rand Natural SteelGrey Glass

Rand Natural SteelGrey Glass

Rand Stainless Steel Charcoal

Rand Stainless Steel Charcoal

Ravella

Ravella

 

 

Will You Fit In?

What does Room & Board look for when we are hiring new employees? Everything & anything! There is no cookie-cutter mold that you have to fit into.

Different personalities are encouraged, different work experiences are accepted and being you is celebrated.

It’s fascinating to work with a team that is so diverse. We are constantly learning from each other and embracing our broader knowledge.

My career background is one of many years working in hospitality. I’ve pretty much worked in every department of a hotel.

Some of my colleagues have work experience in the following: fashion, art, hairdressing, personal training, nursing, make-up artistry, flight attending, ceramics, life/health coaching, architecture and of course interior design.

We truly are a mixed bag! However, having a passion for design has brought us all to Room & Board.

If you believe you can provide an exceptional customer experience, have the ability to build relationships and are solution-oriented, we will accept you with open arms.

Collaboration

A day does not go past that I do not catch one of my colleagues saying “I work with the best people!” We really are like a work family.

Our team is so diverse in the sense of talents, style and personalities. We come from a variety of professional backgrounds and from many areas of the world.

I actually believe that our differences help us in our day-to-day tasks. We are always collaborating, learning from and assisting each other to produce great work.

We place as much importance on the strength of our relationships with customers as we do our professional ones. We all genuinely care and want the best for each other!

The difference between success and failure is a great  team. I am proud to say that I am part of one.